Rosabella Privacy Policy

Last updated: November 2026

Rosabella collects only the information needed to run our store and fulfil your order — such as your name, email, address, and payment details. We do not sell your personal information to third parties. This page explains what we collect, how we use it, and the choices you have.

Rosabella respects your privacy. This Privacy Policy explains what information we collect when you visit our store at rosabella.us.com or make a purchase, how we use it, and the choices you have.

Information We Collect

Information you provide: When you place an order, create an account, contact us, or sign up for emails, we collect the details you provide, such as your name, email address, shipping and billing address, phone number (if provided), and payment information.

Information collected automatically: When you browse our store, we automatically collect certain information about your device and visit, such as your IP address, browser type, pages viewed, time spent on pages, and referring website. This is collected through cookies and similar technologies, including analytics tools provided by Shopify.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders, including shipping, delivery, and returns
  • Communicate with you about your order and respond to your enquiries
  • Send you marketing emails if you have opted in (you can unsubscribe at any time)
  • Improve our store, products, and customer experience
  • Detect and prevent fraud and keep our store secure
  • Comply with legal obligations

Sharing Your Information

We share your information only as needed to run our store — for example with Shopify (our store platform), payment processors, and shipping carriers who fulfil your order. We do not sell your personal information to third parties.

Cookies

Our store uses cookies to remember your cart, keep you signed in, analyse traffic, and improve your shopping experience. You can control cookies through your browser settings, although some store features may not work properly if cookies are disabled.

Data Retention

We keep your information for as long as needed to fulfil the purposes described in this policy, including order records required for accounting and legal reasons. When it is no longer needed, it is deleted or anonymised.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain uses of it. To exercise any of these rights, contact us using the details below. If you want to opt out of the sharing of your personal information for targeted advertising, see our Your Privacy Choices page.

Children

Our store is not intended for children under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the updated date shown above.

Contact Us

If you have any questions about this Privacy Policy or your personal information, email us at help@rosabella.us.com. See also our Terms of Service and our Contact Us page.